Last updated: 2 June 2023
Why does Arador process personal data?
The processing of personal data concerns customers of our online shop and visitors to our website. If you visit Arador's website, or if you place orders in Arador's online shop, we process your personal data for the following purposes:
Fulfilling and delivering orders:
We process personal data for purposes related to the delivery, processing, and facilitation of purchases.
Providing customer services:
We process personal data for customer service and communication purposes. If you send us a message using our contact form, or if you join our email list, we will use the information you provide to respond to your question or to provide you with information.
Developing and improving our services:
We process visitor data on our website to improve our online services. This means collecting analytics and trending data to improve our site and online store.
We use analytics and marketing tools to improve our services and improve the quality of our services:
We will only send you our newsletter if you have specifically subscribed to it.
Compliance with legal obligations:
Applicable legislation requires us to process certain data. Applicable legal obligations relating to data protection may relate, for example, to accounting and taxation.
Legal basis for data processing:
The EU General Data Protection Regulation (GDPR) requires that there must be a legal basis for the collection of personal data of EEA residents. The General Data Protection Regulation (GDPR) requires a legal basis for the processing of personal data:
Consent. The GDPR requires that we process your personal data for the purposes of electronic direct marketing only if you have given your consent.
We will only use your personal data for the purposes of electronic marketing if we have a legitimate interest in doing so. The processing of personal data for customer service, marketing, and developing our business is based on our legitimate interest in pursuing and developing our business and in building and maintaining customer relationships.
Legal obligation. Arador is required to process certain data in order to comply with legal obligations. For example, under the EU General Data Protection Regulation, all user consents to using cookies must be retained for five years.
Data processed and data sources
We aim to collect personal data directly from you if you decide to place an order in our online shop, contact us, or join our mailing list. When you visit the Arador website or our online store, the site collects analytics information through your device and browser using cookies and other tracking tools. This information is collected to improve our service and advertising. In addition, carefully selected third parties may collect information on our behalf. We process the following categories of personal data about our website and online visitors:
Contact information: name, email address, and postal address
Shipping information: your purchase and the payment method you choose.
Device information: IP address, time of visit, and location information
User activity: such as browsing the site and interacting with us
How we share and pass on information
Sharing of personal data:
Like many other companies, Arador uses service providers for purposes such as the following:
To develop and provide our online platform
To provide customer service
To manage and organize our marketing activities (Arador shares user data from its website with its advertising network partners for marketing analysis and optimization purposes only).
To analyze user data on the website in order to improve the quality of the service
Where personal data is processed outside the area of its collection, we will always ensure the protection of personal data in accordance with applicable data protection laws. We use industry-standard security measures and protect all international transfers of personal data in accordance with our service providers' data protection agreements.
Disclosure of personal data:
We reserve the right to disclose personal data in certain circumstances
Where you have given your explicit consent.
where there is a legitimate legal reason to do so for the purposes of our business activities
where it is necessary to protect the rights and property of Arador
where required by law
Otherwise, your personal data will never be shared with any person or organization.
Protecting your data
We ensure that our staff receives appropriate training on the processing of personal data in accordance with our internal policies. Our practices comply with the requirements of applicable law. The online services we provide, such as the Arador website and the Arador online shop, protect your personal data during transmission through encryption and other safeguards. Our services and systems are also regularly upgraded for potential vulnerabilities.
Your personal data will be deleted when it is no longer needed for the purpose for which it was originally collected, except where a legal obligation requires us to retain it for a longer period of time. Such retention requirements may relate, for example, to tax or accounting purposes, legal requirements, or other legal purposes.
Rights of the data controller
When we process your data, you have certain rights to control the processing of your personal data. You have the right to:
To have access to your data.
You have the right to know what personal data we process about you. You can request access to the personal data we collect about you, which will allow us to confirm whether we are processing your data and to provide information about the personal data we collect and process.
Right to erasure.
You have the right to request the erasure of your personal data in certain circumstances. We will comply with your request unless we have a legal basis to do otherwise or a legal obligation to retain the data.
Right to rectification.
You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
The right to transfer your data elsewhere.
You have the right to request that we provide you with the personal data you have provided to us in a structured and commonly used format. The right to data portability only applies where we process your personal data for specific reasons, such as your consent or on the basis of a contract.
The right to object to the processing of your data.
You have the right to object to the processing of your personal data in certain circumstances. We will no longer process your personal data after we have received and verified the authenticity of your request if we have no legal grounds to continue processing your personal data.
Right to restrict processing.
You have the right to request that we restrict the processing of certain of your personal data in certain circumstances. For example, if you deny the accuracy of your information, you may ask us to restrict the processing of that information until Arador has verified its accuracy.
Right to withdraw consent.
You can always unsubscribe from our newsletter and other marketing communications by using the unsubscribe link in our emails.
Arador will always endeavor to address your data protection concerns. If you have contacted Arador about a problem and you are not satisfied with our response, you may contact your local supervisory authority in accordance with applicable law.
Contact details of data controllers
The controller of personal data processed for marketing purposes is Arador Innovations Ltd.
For all other purposes, the controller of the personal data processed is also Arador Innovations Ltd.
The best way to contact the controller of personal data is to use the contact form on our website.
Who we are
Arador Innovations Ltd maintains its own website. Our website is based on the widely used Wix website platform.
What are cookies?
A cookie is a small file placed on your browser that stores information when you visit a website. In addition, pixel tags (also called web beacons or tags) are similar to cookies, consisting of small images or snippets of code used for similar purposes. Pixel tags help website owners to understand how users interact with websites and email. Cookies allow websites to store a variety of useful information, which helps websites to improve the user experience.
To help users perform tasks, such as making purchases, without having to re-enter their information when browsing between pages or visiting our site later.
Cookies support the security and authentication features of our website.
Cookies collect information about the use of our website and the preferences of visitors to our website so that we can provide products and services that match visitors' interests.
Cookies provide us with information and statistical analysis that we can use to improve our content, products and services to meet our users' needs.
Cookies improve the speed and performance of our website.
Types of cookies
The cookies we use fall into two main categories:
Session cookies, which allow our website to connect to your activity during your browsing session. Session cookies are always expired when you close your browser and do not remain on your device afterwards.
Persistent cookies, which are stored on your device between browsing sessions, and remember your settings and activities on our website when you leave our website. Persistent cookies remain on your device until the cookies expire or you delete them from your cache.
The cookies we use:
Essential cookies, which are necessary to use the basic features of our website and to navigate the site. Without essential cookies, the functional use of our website would not be possible. Necessary cookies do not store any personally identifiable information.
Functional cookies, which collect information about the use of our website, such as which page of our website is most visited by a visitor. Performance cookies do not collect any personally identifiable information, but any information they collect is aggregated and anonymous. Performance cookies are only used to improve the performance of our website.
Analytical cookies, which tell us how users interact with a website or report on its malfunctions. Analytical cookies improve the overall analytics of the site. The information collected by analytical cookies may also be shared with other organizations, such as third-party analytics services.Third-party cookies are subject to the policies of the third-party service.
In addition, your web browser may allow you to control certain types of cookies. If you do not want to accept cookies you cannot control, you can change your browser settings to not accept certain types of cookies. Please be aware that you may lose some of the functionality of our website if you choose to disable a cookie.
Our Do Not Track policy
Certain browsers have Do Not Track features that allow you to tell websites if you do not want their cookies and similar technologies to be enabled when you move between different websites. However, not all of these features are uniform, and our website does not currently respond to these features. If you block cookies, certain features of our website may not work. Also, all the tracking described in this document will not stop if you block or reject cookies. Many of these options are specific to your device or browser.
Changes to this policy