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Store Policy

Our policy on shipping, returns, and everything else to ensure your smooth experience with us.

Last updated: 7 June 2023

Information on the seller

The seller in this online store is Arador Innovations Oy, registered in Finland with the business ID 3091260-9. It also operates under the registered international parallel business name Arador Innovations Ltd and the registered auxiliary business names Arador Publishing, Arador Productions, Arador Training, and Arador Health Science.

The address of the company is Kamreerintie 10, 02770 Espoo, Finland. You can also contact the company via the contact form on this website or by phone +358 505 445 840.

Products, currencies, and shipping

The digital products delivered as pdf files are compatible with all devices and applications that are capable of opening pdf files.

As the online store is based within the European Union, the prices are shown in Euros. If you pay in another currency, your bank may add a transaction fee to your credit card bill for converting currencies.

If the shipping and handling costs are not included in the item's price, this will be indicated in connection with the price.

Canceling of orders, returning, and refunding

For physical products such as books, you have the right to cancel your order within 14 days, for any reason and without a justification. To cancel your order and get a refund, contact us via the contact form on this website.

As digital products are delivered to the buyer immediately after payment, the right to cancel the order does not apply to digital products.

For any defective products, the responsibility belongs to the seller. To return a defective product and get a refund, send the product to the above address and include your contact details.

In case of any legal disputes, if they cannot be solved by negotiation, the company falls under the jurisdiction of the Online Dispute Resolution System of the European Union.

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